In the Barclays Community Banking team, we know how important it is to reflect the communities we serve. Our customers really value meeting people who understand their lives, and where finances fit into them. Many colleagues don’t come from a finance background, and like our customers they know that it’s not just about the numbers. Most importantly, they know what it feels like to deal with someone with real-life experience, who can relate to their needs.
We want to bring you closer to the customers, so you’ll be spending the majority of your time with them, not behind a desk. That’s why we have introduced new technology like our Assisted Service Counters, in order to free our colleagues up to help our customers with more complex queries and more importantly, to build relationships with them.
Tablets in every branch will be available to help you perform tasks quickly and accurately. In fact, we want you to share your enthusiasm for all things digital, advising customers on how our apps and online services can make their lives easier.
Our Community Banking training is accredited by the London Institute of Banking and Finance, so you can be sure you’ll be well prepared for any challenge. Above all else, however, it will be the passion you bring that will make our customers’ experience exceptional.