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An enthusiastic, energetic, and thoughtful leader

 

Rebecca Morgan

Our colleagues drive innovation and change daily. Impacting the way we serve our customers and how we work together as colleagues. But success is not just about what you achieve, it’s about how you achieve it. Our Chief Operating Office (COO) recognises the value our colleagues bring, not just to their roles, but our culture and values. COO have recognised a number of exceptional women who have made a difference within Barclays, the industry, and the wider community through their impact and passion for change. Learn more about Rebecca Morgan and her global career at Barclays.

Rebecca joined Barclays 14 years ago within Corporate Real Estate Services (CRES), and using internal mobility has travelled far and wide with her role. She initially joined as Corporate Services manager and Barclays supported her in completing her postgraduate diploma.

Rebecca stayed in her role in London for two years, before an unmissable opportunity came up to move to Singapore. During her 11 years in Asia, she noticed a need for change in the way her colleagues in India got to and from work, from both a health and safety and a colleague experience perspective.  Her team worked with an external company to roll-out an app that assisted colleagues in planning their journeys into work, helping them for instance to anticipate traffic and giving the transport team an opportunity to look into any issue that may arise.

Whilst in Singapore, Rebecca has had two children, and changed roles within CRES, eventually becoming Head of Facilities Management for Asia. When asked for advice on the best way to combine the two, she said “Challenging people’s perceptions of your circumstances, and creating family awareness is key. Having an honest and open dialogue with your manager and putting your hand up for opportunities and challenges are what worked for me”.

David Prout, Rebecca’s manager, has high praise for her, saying ‘Rebecca is an enthusiastic, energetic and thoughtful leader. She empowers high performance in her team, and exhibits leadership qualities in a way that people will want to follow her.”

Rebecca moved back to the UK in September 2017, still within CRES in a similar role for the UK, but this time her remit also includes Retail.

We caught up with Rebecca to talk about her global career in CRES:

Tell us a bit about your career at Barclays
I’ve worked at Barclays for 14 years, my first role was in London where I ran Corporate Services for Corporate Real Estate Solutions (CRES).

I then took an opportunity to work in Asia and I lived in Singapore for 11 years. I gained experience in a number of roles including Regional CRES Business Manager and Regional Facilities Management lead. In Asia, I was fortunate to lead a multicultural team across the region which included colleagues from India, Hong Kong, Singapore, Tokyo and the UAE.

I relocated back to London in September 2017 to take up a new challenge as UK Facilities and Colleague Services Lead.

What do you feel has been your biggest achievement/proudest moment during your time at Barclays?       

My proudest achievement to date has been the implementation of an automated Transportation App for colleagues across India. Thousands of colleagues in India (Noida, Chennai and Pune) travel to and from work each day and rely on Barclays provided transport. In many parts of India, it is customary for the employer to provide transport to and from the office each day. Whilst this was something that we were already doing, I realised there was scope to improve the way we did this, to provide a better and safer colleague experience. Over 11,500 colleagues use the Transport Service in India, and more than 1.1 million trips are completed each year. Implementation of the app improved colleague service and safety. The app enables the transport team to track journeys and vehicles whilst providing colleagues with real time information about their travel.

Is there a woman who has particularly inspired you? If so who and why?     

Michelle Obama. She has used her status to drive for positive change around the globe. Her passion, determination and support has been instrumental in bringing educational equality to girls around the globe. All this as a working mum!


What does Barclays’ commitment to Diversity and Inclusion mean to you?

Diversity and inclusion is key in the continued success of Barclays. Diversity in all aspects is a true differentiator. 

I am proud to be a member of the recently launched CRES Diversity and Inclusion steering committee which focuses on creating working environments and services that support the diverse needs of colleagues, customers and visitors that use our premises.

Working in Asia really developed my passion for diversity, and I have been privileged to see and understand how Barclays’ commitment has been embedded across a number of regions.