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Our reporting and policy positions

Learn about Barclays non-financial reporting, approach to measurement and current thinking and research on Citizenship topics

Why is it important?

At Barclays we use a range of quantitative and qualitative indicators to track our citizenship performance, measuring both the outputs and, where possible, the outcomes of our activity.

We also continue to align and integrate our citizenship disclosures with our overall reporting approach and have been issuing integrated reports since 2014.

Annual reporting

We moved to an integrated reporting approach in 2014 and no longer publish a standalone Citizenship Report. We recognise specific stakeholder interest in more detailed disclosures on non-financial matters, including material environmental and social topics and therefore have developed an Environmental Social Governance (ESG) Report. This report provides additional disclosures and acts as a guide to supporting information in other documents in the Annual Report suite.

Download Environmental Social Governance (ESG) Report (PDF 6.3MB)

Reporting and measurement methodology

At Barclays we firmly believe that what is being measured is being managed, hence, our continuous effort at improving and refining our non-financial reporting.

We use a variety of tools to track and measure our performance and collect both quantitative and qualitative information to get the full picture. We also committed to maintaining a robust internal and external assurance process for our key metrics, ensuring that we have strong controls and clear data management in place.

Shared Growth Ambition Reporting Framework

Following the introduction of the Shared Growth Ambition, we have developed Barclays’ Shared Growth Ambition Reporting Framework (PDF 700KB) which sets out the definitions and measurement methodology for our key performance metrics in more detail.

Impact Eligibility Framework

We commissioned Sustainalytics, a global provider of ESG and corporate governance research, ratings and analytics, to help develop the Impact Eligibility Framework (PDF 600KB). It provides a process for Barclays to identify positive environmental and social transactions across the organisation, and to track their associated financing volumes.

Focusing on impact

Impact can be challenging to understand and measure, particularly when we try to assess portfolio-level outcomes instead of individual initiatives. We are committed to working with internal and external partners to develop new tools and methods to best capture and contribute to the impact of our strategy.

Policy positions

Across Barclays, policies and statements of intent are in place to ensure consistent governance on a range of issues

  • Anti-money laundering and counter-terrorist financing

  • Bribery and corruption

    We recognise that corruption can undermine the rule of law, democratic processes and basic human freedoms, impoverishing states and distorting free trade and competition. Our statement reflects the statutory requirements applicable in the UK as derived from the United Nations and Organisation for Economic Co-operation and Development conventions on corruption.

    Download Barclays Statement on Bribery and Corruption, January 2017 (PDF 100KB)

  • Coal

    This statement outlines Barclays’ appetite for doing business with the coal mining and coal-fired power sector. We understand the concerns associated with these two industries. We aim to balance these concerns with the need for an orderly transition to a lower carbon economy that meets the world’s current and future energy needs.

    Download Barclays Coal Statement (PDF 200KB)

  • Code of Conduct

    The Barclays Code of Conduct outlines the Values and Behaviours which govern our way of working across our business globally. It constitutes a reference point covering all aspects of colleagues’ working relationships, specifically (but not exclusively) with other Barclays employees, customers and clients, governments and regulators, business partners, suppliers, competitors and the broader community.

    Download The Barclays Way (PDF 1.3MB)

  • Data protection

    Across Barclays, the privacy and security of personal information is respected and protected. Our Privacy Statement governs how we collect, handle, store, share, use and dispose of information about people. We regard sound privacy practices as a key element of corporate governance and accountability.

    Download Barclays Statement on Data Protection (PDF 100KB)

  • The defence industry

    We provide financial services to the defence sector within a specific policy framework. Each proposal is assessed on a case-by-case basis and legal compliance alone does not automatically guarantee our support. The status of the exporter and the importing/exporting country, the nature of the equipment, its likely use and the potential for it to be on-sold are all considered as part of the assessment process.

    Download Barclays Statement on the Defence Sector (PDF 38KB)

  • Donations

    Barclays works in partnership with non-profit organisations, including charities and NGOs, to develop high-performing programmes and volunteering opportunities that harness the skills and passion of Barclays’ employees. Barclays Citizenship has chosen to partner with a small number of organisations, allowing us to have deeper relationships and ultimately enabling us to have the greatest impact on the communities in which we operate. For this reason, we are unable to provide funding to many of the individual requests we receive. Barclays does not accept unsolicited donation requests.

    Download Barclays Donations policy (PDF 119KB)

  • Environmental risk

    We have a strong commitment to managing the environmental risks associated with commercial lending and recognise that a bank's major environmental impacts tend to be indirect, arising from the provision of financial services to business customers. We believe that taking due account of our environmental impacts is not only the right thing to do, but also makes good business sense.

    Download Environmental Risk Assessment in Lending (PDF 116KB)

  • Environmental sustainability

    This policy statement sets out our approach to managing our environmental impacts. We will aim for continuous improvement in mitigating our direct environmental impacts, reducing use of natural resources and preventing pollution. We will also work with clients, customers and other stakeholders to identify ways of managing our indirect impacts and to develop financial services that promote sustainability.

    Download Barclays Environmental Sustainability policy (PDF 87KB)

  • Health, safety and welfare

    Our commitment is to ensure the health, safety and welfare of our employees and to provide and maintain safe working conditions. Effective management of health and safety will have a positive effect on the services we provide. Good working climates will help our employees to perform better in serving our customers, which in turn will create value for all our stakeholders – customers, employees, shareholders and the communities that we serve.

    Download Barclays Statement on Health, Safety and Welfare (PDF 169KB)

  • Human Rights

    We operate in accordance with the Universal Declaration of Human Rights and take account of other internationally accepted human rights standards. We also promote human rights through our employment policies and practices, through our supply chain and through the responsible use of our products and services.

    Download Barclays Statement on Human Rights (PDF 560KB)

  • Modern Slavery

  • Sanctions

    Sanctions are restrictions on activity with targeted countries, governments, entities, individuals and industries that are imposed by bodies such as the United Nations (UN), the European Union (EU), individual countries or groups of countries. The Barclays Group Sanctions Policy is designed to ensure that the Group complies with applicable sanctions laws in every jurisdiction in which it operates.

  • Supply chain

    Our supply chain helps us deliver for all our customers, clients and colleagues. Our supply base is diverse, including start-ups, small and medium-sized businesses, businesses owned, controlled and operated by underrepresented segments of society as well as multinational corporations. We recognise that these partnerships have significant direct and indirect environmental and social impacts. While we can outsource a portion of our requirements, we cannot outsource any of our responsibilities. We actively encourage our supplier partners to meet Barclays’ requirements in order to meet our obligations to our stakeholders.

  • Tax

    Our Tax Principles are central to our approach to tax planning, for ourselves or on behalf of our clients. Since their introduction in 2013 we believe our Tax Principles have been a strong addition to the way we manage tax, ensuring that we take into account all of our stakeholders when making decisions related to our tax affairs. The same applies to our Tax Code of Conduct which is also referred to in the below document.

    Download Tax Principles (PDF 131KB)

  • World Heritage Site and Ramsar Wetlands