Personal customer support
We are here to help you manage your money, and are constantly looking at ways to make things easier.
New support includes:
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Between 1 May and 9 July 2020, if you use up to £750 of your arranged overdraft, we won’t charge any interest. If your arranged overdraft is less than £750, your current limit still applies.
If you use more than £750 of your arranged overdraft during this time, we’re waiving some of the interest to reduce the annual rate of interest (EAR) from 35% to 19.51%, with interest charges capped at £90 per month.
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Customers might be eligible for a payment holiday of up to three months. Find out what you need to know before applying using our online form.
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If your income has been affected by coronavirus then you may be eligible for a Barclaycard payment holiday. This means that you won’t need to make your usual payments for up to three months and your credit score won’t be affected.
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If your income has been affected by the coronavirus outbreak, you can apply for a 3-month break from making your loan repayments.
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We may be able to remove penalty charges for withdrawing your money early.
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Find out more about further support available on finances, travel, and tips on staying safe from fraud.