September’s sun boosted high-street spending, yet restaurants and takeaways saw cutbacks as Brits save up for Christmas

• Spending on essential items accelerated, driven by grocery shopping and rising fuel prices
• Bars, pubs & clubs also had a positive month, likely due to sports fans gathering to watch the Rugby World Cup
• More shoppers are noticing signs of “shrinkflation”, and two thirds believe that supermarkets should put warning labels on products that have reduced in size
• Consumers are on the lookout for “surge pricing” – almost half have noticed companies raising prices during peak times
• The Barclays report combines hundreds of millions of customer transactions with consumer research to provide an in-depth view of UK spending

Consumer card spending grew 4.2 per cent year-on-year in September – less than the latest CPIH* inflation rate of 6.3 per cent but higher than August’s growth figure of 2.8 per cent – as the late summer sun boosted in-store spending. Meanwhile, the Rugby World Cup drove spending at pubs and bars, yet growth slowed on restaurants and takeaways as Brits begin saving money for the festive period.

Spending on essential items grew 4.6 per cent, considerably higher than last month (1.0 per cent). This was largely due to an upswing in fuel spend (-10.9 per cent versus -20.1 per cent in August) driven by rising petrol and diesel prices, as well as a 7.0 per cent uplift in spending on groceries, which was higher than August’s growth (4.5 per cent).

While food price inflation has eased in recent months, more consumers in September (70 per cent) said they were finding ways to reduce the cost of the weekly shop compared to August (67 per cent). Of this group, almost half (49 per cent) are buying budget or own-brand goods over branded goods in supermarkets. A further 52 per cent of adults are taking advantage of multibuy deals, bundle offers and/or buying items in bulk to reduce costs. 

Loyalty scheme scepticism

Almost half (47 per cent) of those cutting back on grocery spending are now using vouchers or loyalty points to obtain money off at the check-out, while two fifths (41 per cent) are shopping at multiple supermarkets to source a range of deals.

However, many Brits are questioning whether these offers provide the best value for money. Two thirds of shoppers (67 per cent) believe that supermarkets inflate the regular price advertised for some products, so that the promotional prices offered through their loyalty schemes look like a better deal than they really are.

On the other hand, 40 per cent have noticed supermarkets helping customers during the rising cost-of-living by cutting prices on certain items. Fruit and vegetables (33 per cent), bread (23 per cent) and tinned food (22 per cent) are among the top items Brits have noticed price cuts on.

“Shrink-Nation”

A higher proportion of consumers (76 per cent) noticed examples of “shrinkflation” in September than in August (71 per cent), with chocolate (48 per cent) remaining the most cited product impacted by this trend.

This comes as nearly six in 10 (59 per cent) say they’ve noticed that some products have changed their packaging in order to disguise a product inside is smaller or weighs less, while 68 per cent believe supermarkets should put labels on products informing customers when they have shrunk in size/weight without the price being changed.

A surge in “surge pricing”

As shoppers become increasingly cost-conscious, close to half (47 per cent) have noticed more examples of “surge pricing”; where companies raise the prices of products and services during peak times, or when demand is higher.

Of those who have spotted this growing trend, one in three (32 per cent) has seen an increase in the price of  food and drink in pubs and bars during peak times, such as evenings, weekends and during major sports events.

While some pubs and bars may be charging more when trade is busier, only one in 12 (8 per cent) consumers say they are willing to pay more to eat and drink out at popular times. Those who are happy to pay “surge prices” are prepared to spend an average of 70p more for a pint of beer and an additional 60p for a glass of wine.  

September sun shines on the high-street

Spending on non-essential items increased 4.0 per cent – slightly more than in August (3.7 per cent) – as the warmer weather in early September encouraged Brits to visit the high-street and socialise with friends and family.

Clothing stores saw a slight improvement (-0.2 per cent) compared to August (-0.7 per cent) as shoppers browsed for seasonal fashion items. Discount stores were another bright spot, returning to growth (1.5 per cent) following a small decline (-0.2) per cent last month. Meanwhile, pharmacy, health & beauty stores enjoyed a 6.9 per cent boost – the highest since January 2023 – possibly thanks to the “lipstick effect”, where consumers prioritise small indulgences, such as cosmetics and self-care products, over big-ticket items during periods of economic uncertainty.

Bars, pubs & clubs also had a positive month, rising 6.1 per cent compared to 2.8 per cent last month; likely due to sports fans flocking to watch major sports events such as the Rugby World Cup.

Meanwhile, travel, which has been one of the best-performing categories in 2023, continued its double-digit growth (13.2 per cent). Much of this uplift is driven by demand for holidays abroad, with spending on airlines up 31.1 per cent.

Festive savers rein in discretionary spend

Meanwhile, the rising cost-of-living continues to impact spending on restaurants, which saw further decline in September (-10.8 per cent compared to -5.8 per cent in August). This comes as 44 per cent of Brits said they are planning to reduce in discretionary spending over the next couple of months to save money for the upcoming festive period, with eating out at restaurants the most frequently cited cutback (60 per cent).

Seasonal savers are also planning to row back on food deliveries (59 per cent), which may explain why the growth in spending on takeaways and fast food (6.5 per cent) remained flat compared to August (6.4 per cent) and well below H1’s data (consistently above 9 per cent).

One of the reasons for these Autumn savings is that two in five (40 per cent) Brits say they expect that this coming Christmas/festive period will be more expensive than last year. To help spread the cost, a fifth (20 per cent) has started to buy presents already, while 18 per cent have spoken to loved ones to make a mutual agreement to cut back on gift-giving.

Esme Harwood, Director at Barclays, said: “Grocery spending tapered off over the summer, thanks to the long-awaited drop in food price inflation. Worryingly, growth sped up again in September, which could be an early warning sign that food prices may not come down as quickly as we’d hoped.

“Eagle-eyed shoppers have spotted more examples of “surge pricing” and “shrinkflation”, and are becoming sceptical about the value of supermarket loyalty schemes. Consumers are also starting to pull back their spending in some non-essential areas, so that they can put more money aside for the festive season.”

Jack Meaning, Chief UK Economist at Barclays, said: “Over the last few months a picture has been building of consumers beginning to pull back on discretionary spending as the cost of living, and monetary tightening from the Bank of England increasingly bite. We’ve seen the warning signs from surveys, and now we see it in the more concrete spending data.

“This suggests the outlook for consumers, and the businesses that rely on them, is weak, even as they finally see their disposable incomes rise faster than inflation. It makes it hard to see anything but a relatively stagnant economy on the horizon.”

Overall growth figures

Notes to editors

*CPIH: Consumer Prices Index including owner occupiers' housing costs

Established in 2014, Barclays issues a monthly press release commenting on consumer spending trends.

Across its issuing and acquiring businesses, Barclays sees nearly half of the nation’s credit and debit card transactions, which provides us with unique insight into UK consumer spending. This press release is based on consumer card spending data from Barclays’ issuing business – i.e. Barclays debit card and Barclaycard credit card transactions. It relates to the period 20th August 2022 – 23rd September 2022. It is compared with the period 19th August 2023 – 22nd September 2023.

The consumer confidence survey in this press release was carried out between 22nd – 26th September 2023 by Opinium Research on behalf of Barclays. There were 2,000 respondents, providing a representative sample of UK consumers by age, gender, region, and income group.

For more information, please contact please contact Oliver Palca at oliver.palca@barclaycard.co.uk or Dee Fallon at deirdre.fallon@barclays.com

About Barclays

Barclays is a British universal bank. We are diversified by business, by different types of customer and client, and geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. For further information about Barclays, please visit our website home.barclays.

About Barclays Market and Customer Insights

Barclays Market and Customer Insights helps businesses keep up to date with spending trends, monitors their market position and enhances their understanding of customer behaviour, based on actual customer spending. For further information, please email contact-MCI@barclays.com.