Contact us

Customer Services (Personal)

0800 151 0900 or 0333 200 9090
For 24 hour customer service and to report lost or stolen cards 

International: +44 (0)1604 230 230

Existing clients

We aim to provide the highest standard of service possible and will answer your question as quickly and thoroughly as we can through any of the following methods:

For Servicing, call:
0800 027 1316 Option 2

For Barclays.Net Helpdesk, call:
0800 027 1316 Option 1

For Barclays Multi Account Platform (BMAP) Helpdesk, call:
0333 009 02693

For Barclaycard Business, call:
0800 008 0084

For questions or concerns about fraud, call:
0330 156 01555

New customer

To discuss switching to Corporate Banking at Barclays, call us on:
0800 015 4242 

1 Churchill Place,
Canary Wharf,
London,
E14 5HP

Tel: +44 (0) 20 7623 2323

Email: investmentbankwebsite@barclays.com

• Tweet us - whatever your question, we’re here to help 24/7. Be careful not to tweet your personal details.
• You can also get in touch with us by using Facebook Messenger.
• Want to see how all our services are running? Check our status updates.

Personal customers

Tel: 0345 734 5345 (outside the UK dial +44 24 7684 210General enquiries and account servicing through our Telephone Banking service (please register for this first)

24-hour push button service. Talk to an adviser Monday to Sunday 7am-11pm

Premier customers

0800 924 7365
Open 24/7, including holidays

Business banking

0345 605 2345
Open 24/7, including holidays

Please have your 12 digit telephone banking membership number or sort code for your business account at hand.

We are only able to assist prospective and existing Private Banking clients via the number below. For all other customer enquiries, please contact us via the switchboard numbers under the ‘Personal Banking’ section.

Tel: 0800 279 4726
Opening hours 08:00 to 18:00 (Local time), Monday to Friday.

Our Press Office does not have access to any customer details and is not able to assist with customer service enquiries. If you are a customer and would like to speak to someone, please call 0345 7345345.

If you are a journalist, please contact the relevant media relations team :

• UK Media Relations: ukpressoffice@barclays.com
• Investment Bank :  corpcomm.asiapac@barclays.com / corporatecommunicationsamericas@barclays.com
• Barclays Group: +44 (0) 207 116 4755
• Local media requests: localmediaenquiries@barclays.com

Unique, irreplaceable and priceless – our archives communicate the strength and depth of Barclays’ rich and varied history.

Barclays Group Archives collects, preserves and provides access to records created by Barclays Bank, its predecessors and its constituents, dating from 1567 to the present day.

The archives cover 1½ miles of shelving and are held in secure, environmentally-controlled strongrooms. They are listed on a searchable database, available to access onsite. A small specialist reference library of Barclays and external publications on the history of financial services is also available.

Barclays Group Archives welcomes enquiries via email, and visits to the archives can be made by appointment from 10am to 4pm, Monday to Friday.

The archives are located to the south of Manchester city centre and are accessible by car, tram or bus. Please ask for more detailed travel information.

Email us at grouparchives@barclays.com