Contact us

  • Customer Services (Personal)

    0800 151 0900 or 0333 200 9090
    For 24 hour customer service and to report lost or stolen cards 

    International: +44 (0)1604 230 230

     

  • Existing clients

    We aim to provide the highest standard of service possible and will answer your question as quickly and thoroughly as we can through any of the following methods:

    For Servicing, call:
    0800 027 1321*

    For Barclays.Net Helpdesk, call:
    0330 156 00872

    For Barclays Multi Account Platform (BMAP) Helpdesk, call:
    0333 009 02693

    For Barclaycard Business, call:
    0800 008 0084

    For questions or concerns about fraud, call:
    0330 156 01555

    New customer

    To discuss switching to Corporate Banking at Barclays, call us on:
    0800 015 4242 

  • 5 The North Colonnade, Canary Wharf
    London E14 4BB
    United Kingdom

    Tel: +44 (0) 20 7623 2323

    Email: investmentbankwebsite@barclays.com

  • Personal customers

    Tel: 0345 734 5345 (outside the UK dial +44 24 7684 210General enquiries and account servicing through our Telephone Banking service (please register for this first)

    24-hour push button service. Talk to an adviser Monday to Sunday 7am-11pm

    Premier customers

    0800 924 7365
    Open 24/7, including holidays

    Business banking

    0345 605 2345
    Open 24/7, including holidays

    Please have your 12 digit telephone banking membership number or sort code for your business account at hand.

  • Tel: 0800 279 4726
    Opening hours 09:00 to 18:00 (Local time), Monday to Friday.

  • Our Press Office does not have access to any customer details and is not able to assist with customer service enquiries. If you are a customer and would like to speak to someone, please call 0345 7345345.

    If you are a journalist, please contact the relevant media relations teams on the following numbers:

     

    Barclays UK +44 (0) 203 555 2070
    Barclaycard UK +44 (0) 207 116 7285
    Corporate and Investment Bank +44 (0) 207 116 4325
    Investment Bank:

    • London +44 (0) 207 773 4649
    • New York +1 212 412 2244
    • Hong Kong +852 290 34021

    Barclays Group

    Please note that following public health guidance we may be working remotely. If you have a media question during office hours, please email us on groupmediarelationsteam@barclayscorp.com and we will respond to you promptly. Out of office hours, if you have an urgent request please call +44 (0) 207 116 4755.

     

    Local media enquiries and questions about Barclays’ activities in the U.K. regions:

    • East Anglia: Cambridgeshire, Norfolk, Suffolk, Essex, Bedfordshire and Hertfordshire  (also covers: Enfield, Romford, Chingford, Edmonton & Barking areas) +44 (0) 7775 553313  (Irene East)
    • East and West Midlands: Buckinghamshire and Lincolnshire +44 (0) 7775 548426  (Lisa Webb)
    • London and the South East: Greater London, Kent, East Sussex, West Sussex & Surrey +44 (0) 7775 550396  (Danny Reardon)
    • North East: Yorkshire and the North East +44 (0) 7775 555469  (Karen Swainston)
    • North West: Cheshire, Greater Manchester, Lancashire, Merseyside & Cumbria +44 (0) 7341 734649 (Colin Carmichael) 
    • Scotland: +44 (0)7552 214 106  (David Martin)
    • South West: including Berkshire, Hampshire and Oxfordshire +44 (0) 7775 555626  (Julia Husband)
    • Wales & bordering counties: Staffordshire, Shropshire, Worcestershire, Herefordshire & Gloucestershire +44 (0) 7775 555922  (Jon Brenchley)
    • Northern Ireland: please contact the main UK Press Office