Our strategy
We have a clear plan to improve our operational and financial performance, and improve total shareholder returns. To do so, over the next three years we will make Barclays Simpler, Better and More balanced.
Investor Update 2024
On 20 February 2024, Group CEO, C.S.Venkatakrishnan outlined how Barclays aims to become Simpler, Better and More balanced. This will enable us to improve our customer service, provide more support to consumers and businesses, deliver higher quality income growth, and build returns.
Working together for a better financial future
To be the UK-centred leader in global finance
Our Priorities
We want Barclays to be renowned for an excellent operational performance, highly satisfied customers and clients, strong liquidity, capital and risk management, and predictable, attractive shareholder returns. Building on our strong foundations, we have a clear plan to achieve these objectives and deliver further value for shareholders by 2026.
Simpler
Creating a simpler organisation, structure and operations to reduce cost and complexity.
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Simpler business
- Five focused businesses
Simpler organisation
- Reduce organisational complexity
- Simplify decision making
Simpler operations
- Continue to upgrade legacy technology
- Further uplift operational controls
Better
Higher quality income and customer experience, and a focus on delivering better returns.
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Better returns
- Improve performance across all our businesses
Better investments
- Investments in cost efficiency, and revenue and growth protection
Better quality income
- Diverse sources of income to support growth
- Grow proportion of income from stable revenue streams Better customer experience and outcomes
- Improve platform resilience and expanded offerings
- Deliver best-in-class customer and client experience
More balanced
More balanced capital allocation by business and geography meaning we will be able to provide more financing to customers and businesses.
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More balanced allocation of RWA
- Capital allocation to our highest returning businesses
- Barclays Investment Bank c.50% of Group RWA by 2026
More balanced geographical footprint
- Focus growth in our home market
- Leverage our UK brand
Our Targets
By 2026 we will:
Our Structure
Our vision is to be the UK-centred leader in global finance. We are a diversified bank with comprehensive UK consumer, corporate and wealth and private banking franchises, a leading investment bank and a strong, specialist US consumer bank.
Through these five divisions, we are working together for a better financial future for our customers, clients and communities.
Barclays UK
Barclays UK is our ring-fenced UK retail banking division, and one of the UK’s leading financial brands, trusted by over 20 million customers. It includes our personal and business banking operations, alongside Barclaycard UK.
Barclays Investment Bank
Leading Global Markets and Investment Banking franchises operating at scale, including international corporate banking, serving multinational corporate and institutional clients globally.
Barclays UK Corporate Bank
Barclays UK Corporate Bank has a relationship with over a quarter of UK Corporates, providing the financial and advisory capabilities to power the UK’s SME and mid-cap businesses.
Barclays Private Bank and Wealth Management (PBWM)
Barclays Private Bank and Wealth Management (PBWM) comprises our UK wealth offering, offering a range of financial services, including Smart Investor, our digital investing service. Our Private Bank is centred in the primary global wealth hubs, providing clients with a range of investing, banking and lending products alongside expert advice.
Barclays US Consumer Bank
Barclays US Consumer Bank offers co-branded, small business and private label credit cards, installment loans, online savings accounts, and CDs. We are proud to have 20 million retail customers in the US, and to work with some of the largest US brands on a range of partner cards in the world’s largest credit card market.
5 This multiyear plan is subject to supervisory and Board approval, anticipated financial performance and our published CET1 ratio target range of 13-14%
