Purpose and Values
Our Purpose
Working together for a better financial future.
Our Values
Our five Values – Respect, Integrity, Service, Excellence and Stewardship – are our moral compass; the fundamentals of who we are and what we believe is right.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone’s contribution
Integrity
We operate with honesty, courage, transparency and fairness in all we do
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do
Excellence
We set high standards for what we do, championing innovation and using our energy, expertise and resources to make a positive difference
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them
Performance measures
We analyse a broad range of financial and non-financial measures to make sure our strategy is working. Ultimately, the experience of our stakeholders is the key indicator as to whether we are succeeding.