Regulatory information

Important information for BBUK (Barclays Bank UK) clients

Information for individuals receiving banking services from Barclays Bank PLC

The Business Banking Resolution Service (BBRS)

Register your interest in using the new dispute resolution service for UK businesses

A new, independent dispute resolution service is being established for eligible small and medium sized UK businesses that have unresolved complaints with participating banks.

The new organisation is called the BBRS and will be guided by its commitment “to do what is right, fair and reasonable at all times”.

Barclays is one of the seven participating banks which have committed to support the BBRS.

If you are interested in finding out more information or in registering your interest in using the new service, please visit the BBRS website.