Managing our operational footprint

As a global organisation, Barclays is fully committed to championing environmental innovation and sustainability in support of the transition to a low-carbon economy.

In 2020, we achieved a 71% Scope 1 and Scope 2 carbon emission reduction against our 2018 baseline. This reduction was principally achieved through the expansion of our renewable electricity purchasing programme across continental Europe, the United Kingdom, Hong Kong, Japan, Singapore and the United States. We also saw energy savings due to the reduced operating hours of our property portfolio as our global workforce transitioned to working from home as a result of the COVID-19 pandemic. Our 2020 renewable electricity consumption stands at 74% against our target of procuring 90% of our electricity from renewable sources by the end of 2021.

We continue to explore opportunities for self-generation and power purchase agreements globally, thereby adding renewable energy capacity to the market. We have set a new target to generate 10% of total operational energy through on-site renewable energy and we are currently undertaking feasibility studies to establish a global on-site renewable strategy. The full list and progress against all of our global and campus environmental operations targets are provided in the table below.

An overview of performance against key environmental indicators for the last three years can be found here.

Operational Footprint Targets (progress to date)


Target Theme

Target Description

2020 Progress to Date

Barclays Global Portfolio

Greenhouse Gas Emissions Reduction

80% reduction of Scope 1 and 2 greenhouse gas emissions against our 2018 baseline by the end of 2021.

71% reduction from Scope 1 and 2 greenhouse gas emissions in 2020 against our 2018 baseline.

Renewable Electricity

·     Purchase 100% electricity from renewable sources for all of our operational electricity power needs by the end of 2030, with an interim target of 90% by end of 2021 as part of our RE100 Commitment.

·     Generate 10% of total operational energy through on site renewable energy by 2035.

To date, 74% of our operational electricity is sourced from renewable sources.


Barclays Campuses

Energy Intensity

70% energy intensity reduction from 2019 levels to an average energy intensity of 70 kWh/m2 by 2035.

In 2020, we achieved an 8% energy consumption decrease from 2019.


Determine feasibility for delivery of 100% water reuse and capture in our campuses by 2035.

Water recycling pilots have taken place at our campuses with a view to a wider deployment of initiatives in 2021.


Divert all waste from landfill and incineration, across all our campuses by 2035, with 100% of waste on our campuses being reused, repurposed or recycled.

At the end of 2020, we achieved a 94% global diversion from landfill rate.

Progress to date

On-Site Renewable Energy

In line with our on-site renewable target, we have recently installed the largest solar power panel plant in the Barclays global property portfolio at our new Pune campus. The rooftop solar power plant has a capacity of 73 kWp which can generate circa 88,100 kWh of electricity annually. The generated solar energy will be utilised for cooling critical rooms within building. It is forecasted that through this initiative we will reduce 80 tonnes of carbon-dioxide emissions per year or emissions from 17 passenger vehicles driven for one year. 

Energy Intensity

We, also continue to work on improving the operational efficiency of our property portfolio and in 2020 achieved an energy reduction of 57GWh of which 2GWh came from the implementation of energy efficiency projects. This is enough energy to boil 13 million kettles.


Annual Savings (kWh)



73,000 kWh

At Barclays’ Marina Bay Financial Centre in Singapore, our facilities team optimised  lighting operations based on occupancy sensor data  

Building optimisation

120,900 kWh

At Barclays German headquarters in Hamburg, the facilities team set lower cooling temperatures within the building.

Work stations shut down

70,000 kWh

At Barclays’ Knightsbridge Drive campus in the US, the facilities team shut down work stations that were on standby mode.

Resource use and waste minimisation

In 2020 we produced 5,167 tonnes of waste, reducing our waste production by 51% compared to 2019.

At the beginning of 2020, we explored opportunities to continue the removal of single-use plastics once our 5 Point Plastic Plan came to a close at the end of the year. Unfortunately, due to COVID-19 pandemic, we have had to introduce more single-use items into our cafes and restaurants as a temporary measure to support the safety of our colleagues.

Going forward our focus is on transitioning our waste management approach and material use, to circular economy principles, recognising the importance of reducing the volume of waste we produce but also maximising the use of materials in our buildings. To support our new strategic direction, we have set a new target to divert all waste from landfill and incineration, across all our campuses by 2035, with 100% of waste in our campuses being reused, repurposed or recycled. In line with the target we are aiming to produce less than 1kg of waste per person per week in our campuses. This will be achieved through the roll-out of our Zero Waste Strategy which will commence in 2021, starting with our new Glasgow campus.

As part of this initiative we are also working with our procurement teams to engage with our supply chain partners in the UK. We want to understand what their capabilities are to reduce the volume of packaging that is being sent to our campuses, and request suppliers to sign up to our Zero Waste Supply Chain Charter. The Charter encourages suppliers to eliminate transit packaging, supply goods in reusable containers and investigate opportunities for packaging waste to be backhauled in the next delivery.

Globally, we recycle 100% of our paper through our confidential waste stream and are working with our procurement teams to increase the coverage of sustainably sourced paper.



Case Study

Paper reduction


The closure of sites due to COVID-19 has led to a drastic decrease in paper use in 2020.

Supplier packaging waste backhaul

22% reduction in general waste

In Barclays’ Origami office in Paris we worked closely with selected suppliers to take back their food packaging. In the two years since the start of the programme in 2018 the site has reduced 22% of its general waste.

Supplier packaging reduction

2700kg of waste avoided



For the furnishing of Barclays’ Glasgow campus, the site team has been working closely with suppliers to ensure a reduction in furniture packaging.


Globally we consumed 809,000 m3 of water in 2020, reducing our water consumption by 34% compared to 2019.

As a finite resource throughout the world, we are actively looking to improve the efficiency of our water consumption across our buildings through the installation of water saving infrastructure. We want to go beyond water reduction and are developing an approach to reducing, reusing and capturing all non-drinking water throughout our campus portfolio by 2035.


Savings (m3)

Case Study

 Grey Water Recycling

700 m3 per day

Two grey water treatment plants allow the Pune campus in India to treat and reuse up to 700 cubic meters of grey water per day. The water is treated through a series of filters that removes all organic and inorganic compounds before reusing it in the building. 

Water Savings

2600 m3

In the UK, the facilities team at our Radbroke campus has installed basin tap and kitchen sink inline flow restrictors leading to 2,600 cubic metres in water savings.

4200 m3

At Barclays’ Henderson campus in the US, the facilities team has replaced 18 aerators, leading to 4,200 cubic metres in water savings.

Environmental Operations by Design

Environmental Property Policy and Environment Standard

Within our Property Policy we include a commitment that any building investment over £5m will achieve an independent best practice standard for environmental performance.

Barclays’ Group Property Policy sets out criteria for environmental management, risk, opportunity and control for our buildings as we operate our business. Our environmental controls range from aspects and impacts, pollution control through to environmental data reporting. These controls are annually audited and control effectiveness is reported as part of our Enterprise Risk Management Framework.

Environmental Management System

15 buildings globally certified to ISO 14001, which represents 36% of the total property footprint.

Barclays has an ambition to roll out full 14001 certifications across its strategic campus sites globally by 2025.

Whilst we work towards that ambition, we have ensured our Barclays Environmental Operating Procedures, are aligned to ISO 14001 standards. These are implemented and reviewed against all buildings, ensuring environmental best practice, internal audit and management review is delivered across the full portfolio.

Green buildings certifications

35 construction projects recognised with LEED (Leadership in Energy Efficiency and Design) or BREEAM (Building Research Establishment Environmental Assessment Method) accreditation across our portfolio

Our Piscataway Data Centre has achieved Energy Star rating for the eighth year in a row demonstrating best practice in energy efficiency.

Managing our environmental impact is at the centre of our strategy. Both LEED and BREEAM accreditations are targeted as part of our location strategy and future new build and refurbishment projects. We are working towards further accreditations for 2021.

WELL Building Design

Barclays is working with the International WELL Building Institute (IWBI) and is a member of their new Portfolio Pathway Programme.

IWBI delivers the WELL Building Standard™, the leading global rating system and the first to be focused exclusively on the ways that buildings, and everything in them, can improve our comfort, drive better choices, and generally enhance, not compromise, our health and wellness.

In 2021, Barclays aims to certify key strategic sites and will work to continuously improve upon the extensive health and wellbeing offering already available to colleagues under the WELL Portfolio Framework.

Colleague Engagement and Activation

4 Global Environmental Events

We believe in fostering the Barclays Mindset through colleague environmental engagement. Since January 2019, we have delivered 14 global environmental engagement events with our key focus events being Earth Hour, World Environment Day, Resource Awareness Week and Barclays Environmental Awareness Day. Over the course of 2020, we continued engaging with Barclays colleagues globally through virtual events. We also launched the Go Green programme in Barclays UK sites with over 700 colleagues completing 17,900 sustainable actions. In 2021, we plan to deliver four key global environmental engagement events and to launch the Go Green programme in the Americas and India regions.

Sustainable Supply Chain Partnerships

In 2020, Barclays was recognised by CDP for our commitment to engaging our supply chain on our Scope 3 emissions. We were awarded a score of A- and were listed on the CDP Supplier Engagement Leaderboard.

Our supply chain partners are a fundamental part in achieving our Net Zero ambitions. As part of developing alignment, since 2016, we have been working with the Carbon Disclosure Project (CDP) to calculate supply chain emissions from our top 125 suppliers. Our Supplier Code of Conduct has a specific focus on environmental management requirements, which includes establishing operational practices that minimise impact on the environment, and deploying measures to prevent and reduce environmental harm. Through the Code of Conduct, we also expect suppliers to track performance and report environmental improvements, as well as setting environmental targets and commitments.

Our RFP process requests suppliers to confirm if they have a Science Based Target or when they anticipate setting one which contributes to their overall RFP score. Our aim is to encourage companies to set ambitious emissions reductions targets that are long-term, embrace the Science Based Target methodology, and support the transition to a low-carbon economy.

In 2020, we achieved a 58% response rate from our suppliers who we requested to respond to CDP’s Climate Change questionnaire.


2025 Target

Progress to Date

Supplier engagement

90% CDP supply chain response rate by 2025.

In 2020, we achieved a 58% supplier response rate.

Carbon offsetting

Our wider strategy to reduce our overall footprint prioritises reducing operational carbon emissions through improved energy efficiency, sourcing low-carbon energy and removal of fossil fuels from our operations over time and where it is viable to do so.

We further drive carbon management and reduction downstream by working with suppliers and partners to instill a low-carbon culture. We offset Scope 1, Scope 2 and Scope 3 emissions from business travel through the purchase of verified carbon credits from a range of projects, which must meet strict standards on verification and due diligence.

As part of our operational offsetting programme, we are supporting an innovative project by Indigo, focusing on measurably enhancing soil carbon levels in agricultural land through the promotion of regenerative farming practices. Indigo's project uses new technology to monitor soil carbon levels, while consulting farmers as to practices that create healthier carbon-rich soil. The project highlights the importance of soil as a carbon sink as well as the basis of livelihoods and our food system. Our focus is on reducing our carbon footprint including switching to renewable energies in the first instance, however, we are pleased to be able to support co-benefits for farmers and sustainable agriculture at the same time as offsetting our remaining emissions.