At Barclays, innovation is at the heart of what we do and how we think. We’re a bank of ‘firsts’ and have been disrupting the market for many years, such as the launch of the UK’s first credit card and the world’s first ATM.

While often people associate innovation with technology though, we know that it is about more than that. It’s about being creative and revolutionary in our thinking and in everything that we do, every day.

By fostering a culture of innovation, we are helping shape the future of financial services to make a positive difference for our customers, clients and the societies in which we operate, and for Barclays as a whole. 

[…] innovation is not just about technology. It’s about thinking differently and solving problems for our customers and clients. Across Barclays we’re building new skills, engaging with new issues, finding new partners and learning all the time, and that’s really exciting. It also means we’re working in a different way, being more experimental and much more collaborative.

Jes Staley

Barclays CEO

The innovators of Barclays

In this interview, we ask Megan what innovation means to her, what trends she sees emerging in the next few years, and how Barclays will need to respond as a result.

We also talk about collaboration between banks and fintechs, and how this will bring the most significant amount of innovation into the financial services industry.

Megan also gives us an insight into how she was already innovating when she was only a 10 year-old.